NC Department of Environment and Natural Resources


Letter Lady

Just Say No To Junk Mail

The N.C. Division of Pollution Prevention and Environmental Assistance wants to help you get off mailing lists and stop unwanted telemarketing calls and e-mail “spam.”

Not only does junk mail clog the postal system and create a nuisance for you, but it also uses up valuable natural resources and contributes to pollution and litter problems. For every ton of paper generated in the form of junk mail, 17 trees are destroyed. Tons of junk mail are going to landfills around the country every day, depleting precious landfill space.

How did I get on these mailing lists?

Every time you provide your name and address to receive a product or service, there's a good chance you are being added to one or more mailing lists. When you buy a car, have a baby, make a purchase from a catalog, give money to a charity or fill out a product registration card, your name will likely be entered into a computer database.

How do I get off these lists?

This Web site includes some really great links to let you start reclaiming your privacy and to stop the deluge of unwanted junk mail, papers, phone books, spam and telemarketing calls. 

Here are some tried-and-true methods to help you to reduce junk mail at the source.

  • Visit the The Direct Mail Association’s Web site at to send a message to bulk mailers to get your name of their mailing lists. DMA is the oldest and largest trade association for the users and suppliers in the direct, database and interactive marketing field. Sending a request to DMA to have your name and address removed from their mailing list can significantly reduce your junk mail load.
  • Contact the major credit bureaus to request your name to be removed from mailing lists for pre-approved credit cards. The major credit bureaus, Experian, Equifax, Inc., Innovis and Trans Union Corp. can be reached at one telephone number: 888-567-8688, or visit the Web site at:
  • For all those unwanted catalogs that you receive, a Web site has been set up to help consumers filter and select the mail that they wish to receive. was formulated to allow individuals to essentially choose the items which they would like to receive in the mail and opt out of others they consider to be unnecessary.
  • Another service is aimed at stopping the delivery of free papers that might be showing up in your mailbox or piling up in your driveway. has been set up to allow people to remove themselves from these automated mailing lists so they don't receive unwanted material.
  • Phone books also are an item that seems to consistently pile up in households across the country. Although not as consistent as the daily dose of junk mail, many households are content with their present phone book and do not desire additional copies. allows consumers to quickly and effortlessly either adjust the number of copies desired or cancel delivery of phone books to their residence.
  • Fill in and return opt-out privacy cards from financial organizations. Financial organizations are now required to provide customers with opt-out privacy cards so you can request that your name be removed from their bulk mailing lists.
  • Call those “800” numbers provided on catalogs and other bulk mailings to request your name to be removed from mailing lists. This can be very effective.
  • Avoid giving your name, address, phone number and e-mail address to businesses if possible. They may use the information to put you on another mailing list and will oftentimes sell it to other bulk mailers.


Pollution Prevention
North Carolina Division of Pollution Prevention and Environmental Assistance
1639 Mail Service Center, Raleigh, NC 27699-1639     (919) 707-8100     (877) 623-6748      Privacy Policy /Disclaimer