CASE STUDY No. 9603


KEY WORDS= PALLETS, PALLET SPECIFICATIONS, PALLET REUSE

Cummins Engine Co., Inc.
Mail Code 60108
500 Jackson Street
Columbus, IN 47201

Contact: Gary L. Gardner, Manager Corporate Packaging. Tel: 812-377-3757.  Fax: 812-377-3334.


Summary

By setting standards for pallets and "flipping" incoming pallets--using them for outbound freight--the company has greatly reduced the cost to purchase and dispose of pallets.

Action

Cummins Engine Co. is the world's largest manufacturer of diesel engines. Much incoming material and outgoing product moves on wooden pallets. Before adopting packaging standards in 1991, the company spent a significant amount of money to purchase new pallets and dispose of broken pallets. In 1991, Cummins published packaging standards for its worldwide operations. Among the general concepts that govern packaging management at Cummins is the following, under the heading "Packaging Viewed as Waste": Since packaging is not a product feature that provides value to the end customer, we think of packaging as waste. Obviously not all packaging can be eliminated but major improvements are needed and possible if we view packaging as variable cost and customers take the lead.

Cummins takes the lead on pallets by determining to reuse, or "flip," all possible incoming pallets as outbound pallets. To maximize the possibilities for reuse, the company prescribes the exact design and construction of acceptable incoming pallets, as follows: