ORCMT
SUCCESS STORY
 
Lewis C. Watson, CWI Inc. 
 
COMPANY/LOCATION: Lewis C. Watson, CWI Inc., Fairfield Glade, Tennessee 
PRODUCT: On-the-job welding training, process development, and welding inspection 
YEARS IN BUSINESS:
EMPLOYEES:
 
SITUATION:   CWI Inc. is a two-person company that provides welding training, process development, and welding inspection on a contract basis. With more than 50 years' experience in welding, Lewis C. Watson, president of the company, was familiar with the Oak Ridge Centers for Manufacturing Technology's (ORCMT) expertise and reputation in welding technologies. Watson called the toll-free number to reach ORCMT's Technical Assistance Center, where he requested assistance to determine the cause of a weld-cracking problem in a difficult-to-weld material for which he was developing a welding procedure. 
 
PROJECT:       A sample of the material was analyzed by ORCMT's analytical lab scanning electron microscope equipment and chemist Larry Walker, who identified specific different materials in the sample and explained the reason for the weld cracking. Identification of the cause of the cracking allowed Watson to modify the welding process and eliminate the problem. 
 
RESULTS:       Watson rated the service received through ORCMT as excellent and noted that the "personal attention applied by Larry Walker to my problem was unattainable anywhere else in the welding industry. ORCMT's help has made it possible for me and other small-business people like me to compete in this industry." 

Watson estimated that, over a two-year period, the technical assistance helped him reduce production costs by up to $200,000, increase sales by up to $200,000, and avoid potential sales losses of up to $200,000. 
 

 
PARTNERS: 
    
 


Technical assistances provided to the private sector by the Oak Ridge Centers for Manufacturing Technology (ORCMT) and its manufacturing extension partners throughout the United States. 
 
 
 
    For information or assistance, call the Manufacturing Technology Information Service at 1-800-356-4USA or visit the
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