ORCMT
SUCCESS STORY
 
Matsushita Refrigeration Company of America (MARCA) 
 
COMPANY/LOCATION: Matsushita Refrigeration Company of America (MARCA), Vonore, Tennessee
PRODUCT: Refrigerator compressors 
YEARS IN BUSINESS: 4.5 
EMPLOYEES: 310 
 
SITUATION:   A fracturing problem in a steel forming process that produced the outer shells of refrigerator compressors had led to MARCA's shutting down an entire 110-person production line for a full shift. The company had made recent changes to dies and lubricants and begun using new material lots. The new material met all specifications for hardness, tensile yield, and elongation. Old material made by another steel supplier used on the press with the same die setup ran well. The company needed technical assistance in finding a solution to the problem and contacted the Oak Ridge Centers for Manufacturing Technology through the Manufacturing Technology Information Service's toll-free telephone number. They were referred to a specialist in mechanical properties testing at ORCMT. 
 
PROJECT:       A member of the ORCMT staff determined that the die change had decreased a radius at a sharp bend location, thereby partially impeding flow of steel from the flange to the other portion of the shell, causing the fracturing. Increasing the transition radius the angle at which the material is shaped when pressed would allow more uniform material flow over the bend and would also prevent fracturing. 
 
RESULTS:       The ORCMT specialist recommended changes in the forming die to allow more material flow, and the fracturing problem was eliminated, thereby putting 110 people back to work and eliminating a problem that could have caused intermittent production line shutdowns. Such shutdowns could have cost the company several thousand dollars per shift and also have affected a primary customer's production schedules. Galvin Jones, general manager of manufacturing services for MARCA, said the ORCMT staff member provided MARCA with a large amount of information on formability and testing of formability, explained and aided in the interpretation of grid strain analysis, and showed them how to perform a grid strain test at the MARCA facility. 

"ORCMT showed us they wanted to help, and this was done quickly. Because our business had very limited inventory, this work not only kept our employees working but also kept our customers producing refrigerators," Jones said. 

 
PARTNERS: 
   
 
 


Technical assistances provided to the private sector by the Oak Ridge Centers for Manufacturing Technology (ORCMT) and its manufacturing extension partners throughout the United States. 
 
 
 
    For information or assistance, call the Manufacturing Technology Information Service at 1-800-356-4USA or visit the
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