ORCMT
SUCCESS STORY
 
Quality Machine and Manufacturing Inc. 
 
COMPANY/LOCATION: Quality Machine and Manufacturing Inc., LaFollette, Tenn 
PRODUCT: Precision machining, tool and die, aerospace
YEARS IN BUSINESS: 18 
EMPLOYEES: 24 
 
SITUATION:   Quality Machine had encountered problems with the heat-treat oven and the oil quench stage of the process used to heat treat 01 tool steel for hardness. The company was aware of the Direct Assistance Programs available through the Oak Ridge Centers for Manufacturing Technology (ORCMT) and called the Manufacturing Technology Assistance Service through its toll-free number 1-800- 356-4USA. 
 
PROJECT:       An engineer from ORCMT went to Quality Machine's operation and examined their heat-treat oven and the oil quench process used to the control the cooling rate and harden the metal. The engineer determined that problems with the process were related to the temperature of the oil quench and made recommendations to the company to help correct the problem. 
 
 
RESULTS:       Chris Cooper, quality inspector for the company, said that with the information provided by the ORCMT engineer, the company made a business decision to subcontract the heat treating of the metal as a cost-saving measure. 

"It's hard to put a dollar value on this service. We do know that it saved us a lot of time. We had already invested considerable time in that project. It was a good service," Cooper said. 

 
PARTNERS: 
   
 
 


Technical assistances provided to the private sector by the Oak Ridge Centers for Manufacturing Technology (ORCMT) and its manufacturing extension partners throughout the United States. 
 
 
 
    For information or assistance, call the Manufacturing Technology Information Service at 1-800-356-4USA or visit the
ORCMT Home Page.